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*008140624s2014    xx#           000 0 swe
*019  $bk
*08230$a302.2
*100  $aTykesson, Ingela$4aut$_142479600
*245  $aAtt ge eller inte ge återkoppling - moldavisk callcenterpersonal i dialog med svenska uppringare
*246  $aTo give or not to give feedback - Moldovan call center staff in dialogue with Swedish callers
*300  $aS. [89]-115, 120
*500  $aVitenskapelig artikkel
*520  $aEngelsk sammendrag
*650  $aandrespråk$2norart$_53796600
*650  $acallsentre$9nor$2norart$_130544500
*650  $asamtaleanalyser$9nor$2norart$_130650500
*653  $acall centers$9eng$_142479700
*653  $aconversation analysis$9eng$_134148200
*653  $ainstitutional talk$9eng$_142479800
*653  $ainteractional competence$9eng$_142479900
*653  $asecond language conversations$9eng$_142480000
*653  $athird turn$9eng$_142480100
*700  $aKahlin, Linda$4aut$_142480200
*773  $tNordand : nordisk tidsskrift for andrespråksforskning$gÅrg. 9, nr. 1 (2014)$x0809-9227$w(NO-LaBS)685089(tnr)
*999  $z1400561274$anorart:1400561274
^