The transition from over-the-counter to self-service sales of alcoholic beverages in Norwegian monopoly outlets : implications for sales and customer satisfaction
Øyvind Horverak Artikkel Engelsk
*0011455894 *008080626s2008 xx# 000 0 eng *019 $bk *08230$a381.456631 *100 $aHorverak, Øyvind$uStatens institutt for rusmiddelforskning, Oslo : oh@sirus.no$_79377600 *245 $aThe transition from over-the-counter to self-service sales of alcoholic beverages in Norwegian monopoly outlets$bimplications for sales and customer satisfaction *300 $aS. 77-99 : ill. *500 $aVitenskapelig artikkel *5208 $aInneholder sammendrag *610 $aVinmonopolet$_130999800 *650 $aalkoholhandel$9nor$2norart$_145445600 *650 $aalkoholomsetning$9nor$2norart$_130999900 *650 $aselvbetjening$9nor$2norart$_129510600 *653 $aNorway$9eng$_128695100 *653 $aalcohol policy$9eng$_131001000 *653 $aalcohol sales$9eng$_137199800 *653 $acustomer satisfaction$9eng$_144611600 *653 $aself-service$9eng$_161845300 *773 $tNordisk alkohol- & narkotikatidskrift$gVol. 25, no. 2 (2008)$x1455-0725$w(NO-LaBS)624959(tnr) *999 $z800431607$anorart:800431607 ^