*00148909
*00520221024160720.0
*007ta
*008140508s1992    xx            000 1 eng d
*00901226cam a2200277 c 4500
*019  $bl
*020  $a0333557697
*035  $a(EXLNZ-47BIBSYS_NETWORK)999208030674702201
*035  $a(NO-LaBS)14952137(bibid)
*035  $a(NO-TrBIB)920803067
*035  $a920803067-47bibsys_network
*040  $aNO-TrBIB$bnob$ekatreg
*080  $a658.818
*080  $a658.818$2UDC Medium edition
*1001 $aLynch, James J.$0(NO-TrBIB)90259946$_21776600
*24514$aThe psychology of customer care :$ba revolutionary approach$cJames J. Lynch
*260  $aHoundmills$bMacmillan$cc1992
*300  $axvi, 274 s.
*7760 $tThe psychology of customer care : a revolutionary approach$w991337963534702201
*85642$3Forlagets beskrivelse (kort)$uhttps://contents.bibs.aws.unit.no/?isbn=0333557697
*85642$3Forlagets beskrivelse (kort)$uhttps://contents.bibs.aws.unit.no/content/?isbn=9780333557693
*85642$3Forlagets beskrivelse (lang)$uhttps://contents.bibs.aws.unit.no/content/?isbn=9780333557693
*85642$3Innholdsfortegnelse$uhttps://contents.bibs.aws.unit.no/content/?isbn=9780333557693
*85642$3Omslagsbilde$uhttps://contents.bibs.aws.unit.no/files/images/large/3/9/9780333557693.jpg$qimage/jpeg
*901  $a80
*999  $aoai:nb.bibsys.no:999919969989102202$b2021-11-14T19:44:08Z$z999919969989102202
^