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*008130410s1996    no            000 u eng d
*00900852cam a2200205 c 4500
*019  $bl
*035  $a(EXLNZ-47BIBSYS_NETWORK)999623133514702201
*035  $a(NO-LaBS)14259445(bibid)
*035  $a(NO-TrBIB)962313351
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*1001 $aAndreassen, Tor Wallin$d1955-$0(NO-TrBIB)90389542$_14974300
*24510$aCustomer loyalty and complex services :$bthe impact of corporate image on quality, customer satisfaction and loyalty for customers with varying degrees of service expertise$cby Tor Wallin Andreassen, Bodil Lindestad
*260  $aSandvika$bNIM$c1996
*300  $a28 bl.$bill.
*4901 $aWorking paper series NiM$vWP 96-02
*7001 $aLindestad, Bodil$0(NO-TrBIB)90944411$_28323400
*830 0$aWorking paper series NiM (trykt utg.)$x0805-942x$vWP 96-02$w999109453904702201$_26805200
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*999  $aoai:nb.bibsys.no:999623133514702202$b2021-11-14T20:31:19Z$z999623133514702202
^